Frequently Asked Questions

Frequently Asked Questions

What Type of Tour Can I Expect?

I’m a private guide and never combine reservations, so only those in your booking will be part of your personalized tour. All are welcome, from individuals and couples to families and small friend groups.

How Can I Reserve A Tour of Aix-en-Provence?

The easiest way to get started is by filling out my brief questionnaire so that I can get to know you a bit and the types of sights or activities you are interested in while you visit. You can also use my contact form if you prefer.

Who Will Be My Guide?

As a small woman-owned business, Erin is the only Aix-en-Provence tour guide for Aixploring Provence. Read about her story here.

Where Can I Read Your Reviews?

I encourage you to look through the tour experiences of others on my tour guide reviews page. I’m honored to have received multiple Tripadvisor awards for consistently great ratings from travelers.

How Much Time Will The Tour Take?

My guided walking tours of Aix-en-Provence usually last between 2 and 2½-hours depending on the pace and interests of the group. I also offer longer sabbatical and relocation tours for those who are moving to Aix.

Is Aix-en-Provence Pedestrian-Friendly?

Generally yes, although the ground can be uneven or narrow in spots, particularly on its cobblestone streets. Much of the old town is zoned for pedestrians with only minimal traffic allowed for local residents and official city vehicles.

What Is The Weather Like in Aix-en-Provence?

While southern France is rightly famous for its luxuriously warm climate and 300+ sunny days annually, temperatures from November through March can sometimes get quite brisk. More here.

What Should I Bring To France?

This will of course be influenced by your personal preferences and the time of year you visit, but I’ve provided a list of the basics here.

How Do I Pay For My Tour?

I don’t require a deposit and payment is handled at the conclusion of our tour unless you’d like to prepay.

  • Cash – ATM machines are plentiful in Aix.
  • PayPal – I can send you a debit/credit payment request via PayPal after the tour. Or if you’d rather pay in advance, just let me know and I can include this at the time of your booking confirmation.
  • Tap-To-Pay (to come) – Apple is expected to launch this new feature in the near future, allowing contact-less credit and debit payments.

What If I Book And Then Need To Cancel Later?

You won’t be charged and if you’ve prepaid you’ll be fully refunded. I just request that you give me at least 7-days notice if possible before the date of your tour so that your reserved time can be released to others who want to book.

Are The French Markets As Amazing As I’ve Heard?

Yes! If you dream of slowly wandering through a traditional French market packed with talented artisans, you’ll fall in love with Aix. Treat yourself to fresh local produce and flowers, unique scarves, fabrics, clothing, jewelry, accessories, soaps and much more.

How do you pronounce Aix-en-Provence?

This is a question I’ve received so frequently that I wrote an entire journal post about it! Read it here.

Can You Suggest Some Day Trip Ideas From Aix-en-Provence?

There are seemingly endless options for places to explore in southern France, and Aix is wonderfully situated to be a “home base” for your Provençal adventures. I’ve written about some of my favorites here. Plus, Paris is only a 3-hour TGV train ride away and Lyon just half that.